Zed has twenty years experience working in the not for profit community service sector, specializing in homelessness, housing, recovery oriented mental health practice and change management. She is an experienced practitioner in strategic, operational and human resource management

She brings innovative approaches to resolving service delivery issues and develops holistic service models to better position organisations to achieve long term sustainability.  

Areas of expertise:

  • Development of business and strategic plans

  • Policy development and analysis

  • Service model implementation and evaluation

  • Training and supervision

  • Partnership development

Zed is a contract trainer for the Australian College of Applied Psychology, NSW Federation of Housing Association and FACS SHS Learning & Development.

She has a BA in Sociology and Social Policy, Advanced Diploma of Community Sector Management and a Certificate IV in Training and Assessment. She is a current member of the Australian Institute of Management, NSW Institute of Directors and an Associate of the Housing Action Network.